What is owner dependence?

Owner dependence is the degree to which a company’s revenue, decisions, and key relationships route through one person. In a Texas business that looks like customers who buy from the owner rather than the company, pricing judgment that lives only in the owner’s head, and operations that degrade within days of the owner being unreachable.
Owner dependence is the degree to which a company’s revenue, decisions, and key relationships route through one person. It is measured by what stops working when that person is unavailable, and it is priced directly by buyers, lenders, and insurers.

Four dimensions, and one shorthand.

There’s no single formal standard, but assessments generally look at four dimensions. Each one is a different way of asking the same question: what is held by the company, and what is held by the person?

The practical shorthand is the 30-day test — what breaks if the owner is unreachable for a month.

The Owner Dependence Score works along the same four lines — decisions, relationships, process, and what happens when you are not there. Thirteen questions, about six minutes.

Take the Owner Dependence Score →

How the score is calculated →

  1. Revenue concentration in the owner What share of sales the owner personally originates or closes.
  2. Decision routing How many recurring decisions require the owner’s sign-off.
  3. Relationship ownership Whether key customer, supplier, and lender relationships are institutional or personal.
  4. Process documentation Whether critical workflows exist outside anyone’s memory.

It is priced by buyers, lenders, and insurers — whether or not you ever sell.

Valuation

Value Builder System research puts businesses that can run without the owner at approximately 4.49x pre-tax profit, versus 2.93x for owner-dependent ones. Broker data shows owner-run service businesses at 3–4.5x SDE against 5x+ EBITDA for management-run companies of the same size.

2.93x

4.49x

Owner-Dependent

Owner-Independent

Value Builder System

Salability

IBBA and BizBuySell data suggest only about 20–30% of listed businesses ever sell. Key-man risk is among the most commonly cited reasons a deal dies in diligence.

20–30%

of businesses listed for sale ever actually sell

IBBA and BizBuySell

Financing and risk

Lenders price key-man risk. So do insurers. And an owner-dependent company has no answer to the question of what happens if the owner is suddenly unable to work.

That answer is worth having on a Tuesday morning in Houston, not only in a diligence room.

Owner independence is worth building whether or not you ever sell.

Almost everything written about owner dependence frames it as something to fix before a sale. That framing is incomplete and it puts the work on the wrong side of a decision most owners haven’t made.

It’s what makes a two-week vacation possible, what lets you take a bigger role in the parts of the business you actually enjoy, and what makes the company survivable if something happens to you.

The sale is one option it creates. It isn’t the reason to do the work.

Rusk & Co. is a Houston-based firm working as an embedded operating partner with established Texas businesses — $3M to $20M in revenue, across mechanical contracting, manufacturing, distribution, trucking, and professional services. We don’t buy businesses and we aren’t brokers.

Find out what routes through you. Then talk to Rusk & Co.